Returns & Exchanges
At iCareNaturals, we want you to be completely satisfied with your sustainable fashion choices. If your purchase doesn't fit perfectly or meet your expectations, we offer a 30-day window for returns and exchanges on all unworn items.
Return Process
- 1.Initiate Your Request
Log into our returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully pack your items in their original organic cotton packaging, ensuring all tags are attached and the garment is in its original condition.
- 3.Affix the Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your eco-friendly mailer.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; we will process your refund or exchange within 5 business days of receipt.
